Refund & Cancellation Policy

Last updated: 3 September 2026

The short version

Course purchases are not refundable. The course is a digital product and you receive the full content as soon as access is granted. Please watch the free intro video and start with the ₹499 plan if you are unsure.

1. Courses

All course plans — Zero to Sargam, Complete Beginner, Premium and Personal Coaching — are non-refundable once access has been granted.

This is stated on the pricing section, next to every buy button, and again at checkout, so that you know before you pay rather than after.

2. If you have not received access

If 24 hours have passed and you still have no login, message us on WhatsApp. If we are unable to give you access at all, we will refund you in full.

3. Duplicate or failed payments

If you were charged twice for the same thing, or money left your account but the payment failed, tell us and we will refund the extra amount in full.

4. Song notation and karaoke tracks

We confirm whether a song can be done before you pay. Because of that, the "we could not make it" situation should not arise.

Once you have paid and we have started work, the request is non-refundable. If we accept a request and then find we genuinely cannot complete it, we refund in full.

5. Playing reviews

A review is refundable only if you have not yet sent us a recording. Once we have listened and replied, it is complete.

6. Personal Coaching sessions

Slots are limited and confirmed before payment. If you need to reschedule, tell us at least 24 hours in advance and we will find another time. If we have to cancel and cannot offer an alternative, we refund in full.

7. Upgrades

Upgrade payments follow the same rule as the plan you are upgrading to: non-refundable once access is granted.

8. How refunds are made

Where a refund is due, it goes back through Cashfree to the original payment method, normally within 5–7 working days. We do not refund to a different account.

9. How to reach us

WhatsApp 9900044023 or email writetokumarshubham@gmail.com. Include the payment ID from your payment receipt so we can find the transaction.