Delivery Policy

Last updated: 12 September 2026

What we deliver

HarmonicaGuru sells digital products and personal services. Nothing is shipped physically. There is no courier, no tracking number and no delivery address.

Course access

After your payment is confirmed, use the Login link on HarmonicaGuru and sign in with the same email address you used at checkout.

No password is needed. A one-time code is sent to that email. After you sign in, your paid purchase is linked to your account and the course access included in your plan becomes available.

Higher modules unlock when you successfully upgrade.

Module PDFs

Each of the four main course modules has one downloadable PDF. You can download the PDFs for the modules included in your plan from the course portal. They are not emailed separately.

Song notation and karaoke tracks

We confirm whether your song can be done before you pay. Once payment is received, delivery is normally within 7 days, sent to you on WhatsApp at the number you contact us from.

Playing reviews

You send us a recording on WhatsApp. We reply with feedback on the same chat. Turnaround depends on our availability and is not fixed.

One-to-one sessions

Sessions are arranged directly with you over WhatsApp after your application is accepted and payment is made. There is no automated booking system.

If you have not received access

If your payment is confirmed but access does not appear after you sign in:

• Confirm you signed in with the same email you used at checkout
• Check your spam and promotions folders if the one-time login code does not arrive
• Message us on WhatsApp with the payment ID from your payment receipt

We normally resolve access issues within 24 hours. If we cannot give you access at all, we will refund you in full.

Contact

WhatsApp · support@harmonicaguru.com